Call Center Operator

Campany First Cambodia Co.,Ltd
Website http://www.first-cambodia.com
Phone 023 961 222
Adress #86AB, St 13/118, Phsar Kondal I, Daun Penh. Phnom Penh

Level Bachelor Degree Term Full Time
Hiring 3 Sex Unlimited
Salary ($) Age 18 years up
Type Permanent Location phnom penh
Job Category Customer Services Job Views 835
Publish date 01-Dec-2020 Close Date 30-May-2021

- To handle customer inquiries both telephone and e-mail.
- To assign resources to solve customer problems on time.
- To manage and deal with customer complaints in a professional manner.
- To create cases in our CRM system
- To provide 24 hours service to customer.
- To satisfy customers requirements by identifying and prioritizing customer issues for solution.
- To provide excellent service to the customer.
- To follow standard operating procedure and policies of the company.
- To prepare monthly reports and complete call logs report as required.

- Bachelor’s Degree in Computer Science or any related fields
- At least 1years Experience in relevant skills
- Good analytical skill
- Communication, Leadership and Negotiation skills
- Be pro-active, eager to learn and ability to work under pressure
- Be flexible to solve problems.
- Strong commitment, passion and self-motivation.
- Good command of English language

Name First Cambodia
Phone 081 52 20 25
E-mail jobs@first-cambodia.com

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