Call Center Operator

Campany | First Cambodia Co.,Ltd |
---|---|
Website | http://www.first-cambodia.com |
Phone | 069 575 565 |
Adress | #86AB, St 13/118, Phsar Kon dal I, Daun Penh. Phnom Penh |
Level | Bachelor Degree | Term | Full Time |
---|---|---|---|
Hiring | Sex | Unlimited | |
Salary ($) | Age | 18 years up | |
Type | Permanent | Location | phnom penh |
Job Category | Customer Services | Job Views | 157 |
Publish date | 21-Dec-2020 | Close Date | 30-Jan-2021 |
- To handle customer inquiries both telephone and e-mail.
- To assign resources to solve customer problems on time.
- To manage and deal with customer complaints in a professional manner.
- To create cases in our CRM system
- To provide 24 hours service to customer.
- To satisfy customers requirements by identifying and prioritizing customer issues for solution.
- To provide excellent service to the customer.
- To follow standard operating procedure and policies of the company.
- To prepare monthly reports and complete call logs report as required.
- Bachelor’s Degree in Computer Science or any related fields
- At least 1years Experience in relevant skills
- Good analytical skill
- Communication, Leadership and Negotiation skills
- Be pro-active, eager to learn and ability to work under pressure
- Be flexible to solve problems.
- Strong commitment, passion and self-motivation.
- Good command of English language
Name | First Cambodia |
---|---|
Phone | 081 52 20 25 |
jobs@first-cambodia.com |

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