Receptionist and Customer Support (Mandarin Speaking)

Campany GBCI Ventures PLC
Website http://gbci.vc
Phone 070333530
Adress GBCI Ventures Plc. Office at Nº B02-033, Street Koh Pich, Sangkat Tonle Bassac,Khan Chamkarmon, Phnom Penh 12301, Cambodia

Level High School Term Full Time
Hiring 1 Sex Female
Salary ($) Negotiable Age 18-35
Type Permanent Location phnom penh
Job Category Customer Services Job Views 109
Publish date 19-Nov-2020 Close Date 19-Dec-2020

The Receptionist cum Customer Support must understand the importance of creating a positive and professional first impression on callers and customers.

Your Daily Tasks will include but not limited to:

• To provide a concierge image of being helpful and approachable to our customers and internal staff, and to provide the very best in ‘customer service’
• Manage Customer Onboarding & verification of ID set up is completed accurately and timely
• Perform temperature taking for our customers and internal staff; and manage Contact Tracing regularly
• To answer the office’s general hotline & to collect mails and packages on the company’s behalf
• Attend to customers and serve drinks
• Any other tasks and duties assigned by manager from time to time

• At least 1-year experience in Customer Service function or relevant experience
• Bachelor degree in Public Administration, Marketing, Business Administration, Management, or equivalent
• Fluent in Mandarin and ability to speak English or local dialects (to liaise with Mandarin or local dialect speaking clients) will be an advantage
• Strong customer service, good communication skills and ability to perform under stress and tight deadlines
• Exhibit a sense of calm, consistency, grace and courtesy toward the clients
• Good working attitude & good learning attitude. Being open to changes & having the courage to step out of your comfort zone
• High level of attention to detail
• Proficient in computer applications, Microsoft Office and social channels

What GBCI can offer you:
• We offer an attractive compensation package working in a cutting-edge field of Fintech
• You get to work in a very dynamic environment and be part of an international team
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• Flat management structure
• Fun start-up culture

Name GBCI Ventures Plc
Phone 068282868/ 093315150
E-mail hr.kh@gbci.vc

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