Manager, Card Payment System Support Unit

Campany FTB Bank

Level Bachelor Degree Term Full Time
Hiring 1 Sex Unlimited
Salary ($) Negotiate Age
Type Contract/Temp Location phnom penh
Job Category Banking & Finance Job Views 217
Publish date 06-May-2021 Close Date 30-May-2021

Leads study on CMS functionalities: explore current system, interview users, prototypes, review card scheme requirements etc, and communicate such requirements to solution vendor.
Manage SIT, QA, and UAT activities with vendor and project stakeholders, and offer training to stakeholders/users.
Ensure system compliance with industry standards and various schemes’ requirements, mandatory changes, and system maintenance.
Manages monitoring of system connectivity and networking to identify downtimes and resolve the issues.
Manages and coordinates with system vendors to resolve issues.
Manage card payment system issues reported by users and resolve the issues for users effectively.
Fulfill user’s request for information and request for investigation into any system/application problems.
Other tasks assigned by the management.

Bachelor/ Master’s degree in any IT related fields.
Minimum two-year experience in card payment system support with supervisory roles.
Knowledge and experience in database management, Ms. SQL server and Oracle.
Good computer literacy in other programs, e.g., MS project plan, office, spread sheet, and so on.
Good command in English in reading, writing, and speaking.
Excellent interpersonal skills.
Be proactive and good team work and customer service orientation skill.
Able to work under pressure.

Name Chhan Sokngim
Phone 081 666 597

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